Shipping and Delivery

At Lenstick, we are committed to delivering your orders correctly, safely, and on time. We’ve partnered with reliable courier and logistics providers to ensure your eyewear and optical accessories reach you in perfect condition.

Shipping Timeline

    • Order Processing: All orders are processed within 1–2 working days.
    • Delivery Time:
        • Metro Cities: 2–5 working days
        • Other Locations: 4–8 working days

Please note that delivery timelines may vary due to factors beyond our control such as weather conditions, logistical challenges, or increased demand during festivals and holidays.

Shipping Charges

    • Free Shipping is available on all prepaid orders across India.

A nominal charge may apply for Cash on Delivery (COD) orders, depending on the or

Order Tracking

Once your order is shipped, you will receive an email and/or SMS confirmation with a tracking number and a tracking link so you can monitor your parcel in real-time.

Delays or Issues

If your order has not arrived within the expected delivery timeframe, please contact our customer support at: 📧 support@lenstick.com Our team will promptly investigate and resolve the issue for you.

Important Notes

    • Please provide a complete and accurate shipping address to avoid delays.
    • Once shipped, orders cannot be modified or redirected to a different address.

If you are unavailable at the time of delivery, the courier partner may attempt a redelivery or contact you directly.